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New Contributor
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Constantly loosing Internet connection
For the past week we have had to reboot our modem. It works during day, but every morning needs to reboot. Not sure why. Cox does not have a clue. I work from home so this is a serious problem. HELP
I'm in. Ñortheast
Shortie.
p_onder
New Contributor
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Yep me too. Just wrote this to cox.
Cox? I’ve called. I’ve reset and all I get as a solution is to “buy” something additional monthly for an all in o e modem. I have that at work and it still needs reset at least once or twice a week so it’s a problem you’re havjng and you’re not taking responsibility. I’m looking to go back to Verizon at work so may be next thing to do at home too.
You
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p_onder
New Contributor
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Also northeast
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p_onder
New Contributor
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Yep me too. Just wrote this to cox.
Cox? I’ve called. I’ve reset and all I get as a solution is to “buy” something additional monthly for an all in o e modem. I have that at work and it still needs reset at least once or twice a week so it’s a problem you’re havjng and you’re not taking responsibility. I’m looking to go back to Verizon at work so may be next thing to do at home too.
You
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MariaL
+1 more
Moderator
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Let us look into this for you. Please email my team at cox.help@cox.com with this post, your full name, and complete address.
Maria L.
Cox Support Forum Moderator
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