New Contributor
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1 Message
Confused by "Other" category in my data usage
I've been getting super close to my data cap the last few months, and I've noticed that a category simply labeled "Other" is accounting for almost half of my total data usage. This month it's currently at 44% of my usage, and we only have two days left in the cycle with 1127gb used. When I read the description for this category it says "Activites that makde up a relatively small proportion of your overall usage. This also includes unrecognized traffic or activity that could not be categorized." If my math isn't wrong, that's 495.8gb of data in a category that I can't keep account of, so I don't really know what to do. I read that VPS can mess with data tracking, but my family doesn't use any. Can someone please help me understand?
jimandwifey
New Contributor
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3 Messages
I would love to know more about this category as well. Yesterday this accounted for 77% of our data usage. I was the only one home and I even reset our Wi-Fi name and password just in case someone else's tapping in. So I don't get it either and would love to have more information about this category.
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Darkatt
Honored Contributor
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1.9K Messages
Are you using a Cox WiFi modem? If so, open the Panoramic App on your cell phone or tablet and it will show you how much data each device is using. OTHER could be a category that is used to show bit torrent traffic. Use of certain programs to watch movies and tv shows,
Streamio
Rox Player
Showbox
Kodi
Popcorn time
and MANY others.
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Maryd1
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2 Messages
Having the exact same issue with OTHER category for the last 2 months. We are a 2 person household and have never come near using all our data before. Now 43% is the being used by OTHER?????. I’ve been told there is no way of knowing by a Cox rep and I should pay for more data! Any answers from the back room yet.
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caputo413
New Contributor
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2 Messages
Having same issue with going OVER our data plan with OTHER usage being the majority of what I'm using. This has only been an issue over the past couple months - so something had to have changed. I see in the Panoramic Wifi app where it shows the devices logged in, but where does it show the usage of each one?
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Darkatt
Honored Contributor
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1.9K Messages
I think I also figured out one of the things in the OTHER category. If you use a VPN, it will be counted in OTHER category. In testing, when I turned on my VPN in my Opera Browser, the "OTHER" category reflected the usage, and the web browsing category ddidn't go up for the days I used the VPN browser only.
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