CM Error Codewords.

Internet drops like every 3 min. heres my CM Errorcodewords.

Downstream	Channel Bonding Value
Index	4	1	2	3	9	10	11	12	17	18	19	20	21	22	25	26	27	28	29	30	33	34	35	36	37	38	41	42	43	44	45	46	159
Lock Status	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked	Locked
Frequency	801 MHz	783 MHz	789 MHz	795 MHz	831 MHz	837 MHz	843 MHz	849 MHz	879 MHz	885 MHz	891 MHz	897 MHz	903 MHz	909 MHz	927 MHz	933 MHz	939 MHz	945 MHz	951 MHz	957 MHz	357 MHz	363 MHz	369 MHz	375 MHz	381 MHz	387 MHz	405 MHz	411 MHz	417 MHz	423 MHz	429 MHz	435 MHz	300 MHz	203600000
SNR	40.3 dB	40.4 dB	40.4 dB	40.2 dB	39.8 dB	39.9 dB	39.7 dB	39.7 dB	39.4 dB	39.4 dB	39.2 dB	39.1 dB	38.8 dB	38.6 dB	38.7 dB	38.8 dB	38.6 dB	38.6 dB	38.6 dB	38.7 dB	41.6 dB	41.4 dB	40.9 dB	41.1 dB	41.0 dB	40.9 dB	41.4 dB	41.3 dB	41.4 dB	41.3 dB	41.4 dB	41.6 dB	43.0 dB	NA
Power Level	6.8 dBmV	6.6 dBmV	6.7 dBmV	6.7 dBmV	7.1 dBmV	7.2 dBmV	7.0 dBmV	7.1 dBmV	6.2 dBmV	6.0 dBmV	5.6 dBmV	5.6 dBmV	5.2 dBmV	4.9 dBmV	4.9 dBmV	5.0 dBmV	4.6 dBmV	4.7 dBmV	4.7 dBmV	4.8 dBmV	7.3 dBmV	5.8 dBmV	4.9 dBmV	4.7 dBmV	4.7 dBmV	4.8 dBmV	5.5 dBmV	5.5 dBmV	5.6 dBmV	5.8 dBmV	6.0 dBmV	6.3 dBmV	7.1 dBmV	NA
Modulation	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	256 QAM	OFDM	OFDM

Upstream	Channel Bonding Value
Index	1	2	3	4
Lock Status	Locked	Locked	Locked	Locked
Frequency	16 MHz	23 MHz	29 MHz	36 MHz
Symbol Rate	5120	5120	5120	5120
Power Level	40.8 dBmV	41.0 dBmV	43.5 dBmV	43.5 dBmV
Modulation	QAM	QAM	QAM	QAM
Channel Type	ATDMA	ATDMA	ATDMA	ATDMA

CM Error Codewords
Index	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17	18	19	20	21	22	23	24	25	26	27	28	29	30	31	32	33
Unerrored Codewords	2017764903	2100260053	2097286787	2100494567	2100830522	2101002364	2101178489	2101340498	2101505110	2101689968	2101874649	2102073900	2102240692	2102417491	2102590426	2102757952	2102914208	2103095549	2103286132	2103462806	2103571406	2103746946	2103925072	2104106048	2104273792	2104513417	2104700541	2104828848	2105060925	2105232604	2105248492	2107258726	2017764903
Correctable Codewords	3026093	13876	4037	4273	3839	3915	3957	4058	3827	3901	3645	3878	3787	4236	3555	3554	3235	3451	3449	3365	43991	43647	41386	39578	35995	34173	28787	27451	25402	23699	22797	22075	3026093
Uncorrectable Codewords	127736	43479	10524	10640	9909	10222	10506	9882	10085	10096	9941	9876	11237	10501	9686	9633	9306	9116	9216	8685	28983	28555	27631	26172	25221	23750	21940	21906	19837	19182	19633	20566	127736

Dave9

Contributor III

•

251 Messages

I think the uncorrectables are much too high. There are different opinions out there but I think uncorrectables should basically be zero and correctables should be a very small number (maybe less than 20 per day). The exception is the OFDM channel where it's normal to see a huge number of correctables, but uncorrectables should still be zero.

Signal strengths look good. Did you confirm that all connections are tight? Loose connections can let in noise and that causes errors.

CrystalS

Former Moderator

•

440 Messages

Hello Mrfillbert,

I know how an intermittent signal is quite frustrating. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. -Crystal S. Cox Support Forum Moderator

Welcome to the Cox Community

CM Error Codewords.

Related Content

Recent Discussions