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New Contributor
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Cant connect to ps5 slim
Need help. When i try to connect to cox wi-fi on my ps5 slim, Im getting this message:
”Can't connect to the internet, Your internet service provider or your router might be preventing your PS from connecting to the internet. Make sure you can connect to the internet via the same network as your PS5 by
testing the connection using your computer or mobile device.”
tried everything, restarted router, added ip manually but the problem still occurs
LisaH
Moderator
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Hi Rumen. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
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Zphill754
New Contributor
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Hey, i'm having the same problem. Did you ever find a solution?
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