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New Contributor II
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Can’t connect to certain websites on panoramic WIFI
Been on the phone over two weeks and tech support can’t figure out what’s wrong. Switch out two different modem and still not working. I can’t connect to certain websites with my wifi on my entire network. For example: can’t get into WiFi with capital one, Cox or Twitter. I can connect to yahoo all the news website and Facebook.
Bruce
+4 more
Honored Contributor III
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Are you just writing "WiFi" or do you mean WiFi specifically doesn't connect but wired does?
The Cox website is interesting so it shouldn't be an issue with your IP.
VPN?
Yeah...we'd need a typical error.
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Bruce
+4 more
Honored Contributor III
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I'm glad I was waaaay off because I had assumed...as the title suggests..."panoramic WIFI."
Anyway...although long-winded...it's an easy read.
Two terms for routers: Bridge Mode and Access Point (AP). Another clarification is the Panoramic has 3 components inside it: Internet modem...WiFi router...and a telephone modem.
When Cox connects your home to the Internet, the first connection for service is your Internet modem. If you have only 1 device in your home, you could connect this 1 device to the modem with a cable and have full Internet service...to the 1 device.
However, most subscribers connect a router to the modem to share the Internet connection with multiple devices. This second connection (router) is your gateway router...or main router...or the sole entry/exit router to/from the Internet. Again, 1 of the components in the Panoramic is the gateway router...so the modem component is connected to the gateway component inside the Panoramic.
If you prefer to use another router...such as a better router...you could connect this better router to the gateway router. Then...within Panoramic...configure the gateway as Bridge Mode. Meaning, this second connection...or gateway or main router or Panoramic WiFi...will do absolutely no networking: it won't assign IP addresses...it won't route traffic...and its wireless won't broadcast. Bridge Mode just takes traffic from the modem component within Panoramic and transfers "bridges" the traffic to the better router. The better router then becomes your network. All devices...except the modem...connect to it.
The second term...Access Point (AP)...only applies to the second (better) router. If your gateway is the main router (assignments, routings, broadcasting) but has a weak wireless signal to an area of your house, you could connect an AP in this weak area. Your devices in this weak area will connect to the AP and the AP will relay device traffic to the gateway. The AP is just extending the network of your gateway to these remote devices. Meaning, your remote devices are accessing your gateway router at a remote point in your house.
As Mouth eluded, you may have 2 routers broadcasting 2 networks. Therefore, shutdown 1 of your networks by configuring the Panoramic as Bridge Mode or the second router as an AP.
For the best choice, answer these questions:
1. Why did you connect the second router?
2. If NONE of your devices can connect to these websites, why are all devices only connecting to this second router?
I don't know how big your house or if your devices ever have problems connecting to the second router, but I'll assume the second router works fine. If so, why rent the Panoramic?
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