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I have a business account thru my employer. Since I have recently retired I need to switch to residential. My question is they will send out a new router/modem but if they flip the switch will I lose my internet until I get the new router/modem
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They don’t care
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Internet outage 24 hrs
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Package site
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Daily outages
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Outages
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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StephanieS
Moderator
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blackjack21 Hi, you would be sent the new equipment and once you've got it set up we would activate your residential account. There shouldn't be any downtime at all.
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blackjack21
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Thank you
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