New Contributor
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8 Messages
Business account to residential
I have a business account thru my employer. Since I have recently retired I need to switch to residential. My question is they will send out a new router/modem but if they flip the switch will I lose my internet until I get the new router/modem
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StephanieS
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661 Messages
blackjack21 Hi, you would be sent the new equipment and once you've got it set up we would activate your residential account. There shouldn't be any downtime at all.
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blackjack21
New Contributor
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Thank you
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