Billing

Hi Kiaclay08, thanks for joining our Community and for your post today. The best plan for you is the one that fits your family's internet needs. We have multiple plans to meet the varied needs of our customers. We also offer more lower-cost internet tiers than ever before. To learn more about these programs, go to www.cox.com/residential/internet/low-cost-internet-plans.html. To help you think about what internet speed will work best for you, the guide at www.cox.com/residential/internet/articles/what-internet-speed-do-i-need.html might be helpful. If you have specific billing or account questions, please reach out to us by emailing Cox.Help@cox.com.