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casilllasj

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Billing Issues

Cox customer service never seems to know how to answer for billing charges. They just say I think or I guess you were charged because of this. Is there any way to get a manager or someone who knows what they are talking about? Chat is horrible function, it takes forever to get anything answered. 

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CrystalS

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Hello, this appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. -Crystal

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