Billing Issues

Question

Cox customer service never seems to know how to answer for billing charges. They just say I think or I guess you were charged because of this. Is there any way to get a manager or someone who knows what they are talking about? Chat is horrible function, it takes forever to get anything answered.

CrystalS · Answer

Hello, this appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com.  -Crystal

Welcome to the Cox Community

Billing Issues

Related Content

Recent Discussions