New Contributor
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4 Messages
Actual Email from Cox, or SPAM?
ust got this email today with the following message
"During our regularly scheduled system maintenance and verification procedure we have detected a slight error.
Please verify your information in order to keep your account active, in the following link:
PLEASE DO NOT REPLY TO THIS EMAIL AS IT IS AUTOMATICALLY GENERATED
Sincerely, COX.NET."
Not sure if real. I suspect it's another one of those Scam/Spam/Trojan Horses kind of thing. Thought I should report it here.
Bruce
Honored Contributor III
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5.7K Messages
7 years ago
Your suspicion is correct. Besides the grammatical errors, I've never heard of "slight errors" with logon credentials.
It could be a malware risk but I suspect an attempt to collect your "verified" information.
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MarkM1
Former Moderator
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231 Messages
7 years ago
We would like to look into this for you. Would you send us an email to cox.help@cox.com with your name, full address & the four digit PIN on the account? We want to verify this on your account.
Mark M.
Cox Support Forums Moderator
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