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k3rizz3k

Visitor

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1 Message

About to cancel my service

I'm paying for 1Gb Service, and for the last 3-4 weeks it's been steadily getting slower and slower.  Started by dropping to 10MB/s, and now I'm lucky to hit 1.5MB/s. This is getting ridiculous. No change in equipment, just now super slow.

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LatoyaJ

Moderator

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202 Messages

k3rizz3k, I can understand how frustrating an unstable internet speed connection can be. We value your business and want you to remain connected. We would certainly like to run some test and investigate this issue. Please email us at Cox.Help@cox.com, with your full name and complete address.

 

Cox Support Forums Moderator

-LJ

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