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6 Messages
A Safe Sender Constantly Goes to Spam
One of the newsletters that I subscribe to almost always goes to the Spam folder online, no matter how many times I mark it as not spam. How can I fix that?
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KNN
New Contributor
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6 Messages
I have over 20 senders in the Spam folder that I've supposedly blocked. Every day I get more from some of them, then sometimes a new one. Apparently Blocked doesn't mean they won't get delivered. Do I have to make individualrules for each of them?
On the other hand, newsletters from The National WWII Museum keep coming into the Spam folder, no matter how many time I mark them NOT Spam.
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BenS1
Former Moderator
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697 Messages
What you need to do is forward the messages that keep getting marked as SPAM to: thisisnotspam@cox.net . That will make sure that our system does not flag these messages as spam. Let us know if you need any further assistance.
Ben S.
Cox Support Forums Moderator
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bearone2
Contributor III
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1.5K Messages
what's safe to you looks bogus to cox!!
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