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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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1 Message
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I’m finishing up week two and heading to week three without internet! Had the modem replaced 3 times. Have had 4 technicians sent out and they all say the same thing! It’s at the tap and the line men need to come out. Call Cox at the end of week one to be told “sorry, but if you’re the only one out, you’re not really a priority” I work from home and my kids are homeschooled, Cox is currently the only high speed provider in our neighborhood also!
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Updated
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Poor internet service
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Reapeating connectivity issues
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Connection Issues After Isaias
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Still missing most channels
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Payment
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Lack of hotspot setting
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Bruce
+4 more
Honored Contributor III
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Cox: bringing us closer...except you because you're not a priority.
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JonathanJ
Former Moderator
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I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account to cox.help@cox.com, I’ll be happy to investigate.
Jonathan J
Cox Moderator
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