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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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1 Message
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I’m finishing up week two and heading to week three without internet! Had the modem replaced 3 times. Have had 4 technicians sent out and they all say the same thing! It’s at the tap and the line men need to come out. Call Cox at the end of week one to be told “sorry, but if you’re the only one out, you’re not really a priority” I work from home and my kids are homeschooled, Cox is currently the only high speed provider in our neighborhood also!
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Updated
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Reset Modem Often!
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Slow Internet
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Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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Price change
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Spectrum just as bad as Cox
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Transfers not seamless
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Reset Modem Often!
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Bill
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NBA League Pass vs NBA TV
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Bruce
+4 more
Honored Contributor III
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Cox: bringing us closer...except you because you're not a priority.
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JonathanJ
Former Moderator
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I apologize for the frustration you’ve been experiencing with your Cox services and I want to help. If you can email your full name and the street address on your Cox account to cox.help@cox.com, I’ll be happy to investigate.
Jonathan J
Cox Moderator
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