dabox's profile

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2 Internet Lines

Is it possible to get two internet lines at the same time on a single account from Cox one fiber and one coax . We have had both coax and fiber in the past So is it possible to have both internet lines? Thanks :)

Honored Contributor III

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5.7K Messages

Your question seems like a possible solution to a root problem.  What is the root problem?  Do you have a rental?  You just want two separate lines?

New Contributor

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6 Messages

I just need just two internet lines we already have the equipment both coax and fiber

Honored Contributor III

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5.7K Messages

Your best option is to send your question to cox.help@cox.com with your full name and service address.

New Contributor

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6 Messages

Ok Thank you

Honored Contributor

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2.1K Messages

The fast answer is no. The system at Cox, doesn't allow for Coax internet feed, if there is a fiber connection. If you need a backup internet to the fiber connection, my suggestion would be to get a router that allows dual internet connections, and then for the second connection, use a mobile hotspot to ethernet to feed the router, and then if you happen to lose the fiber, you can activate the hotspot to feed the router until the fiber is back online. 

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Ok so I’ve contacted cox and they told me that i need to set up a roommate account so i did but it is not compatible with fiber so we have two coaxial modems on the same line but when say for instance somebody is playing a heavy game that requires a lot of bandwidth would that also slow down my speeds in the roommate account because we are sharing one coax line split into two?