mstewar7's profile

Visitor II

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1 Message

My COX internet goes out several times a day and always around 9:00 pm.

COX only answer is that we have no outages but people are  experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4

Moderator

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1K Messages

Hi. I apologize for the inconvenience that the outage is causing. I am so sorry that your service keeps going out several times a day and I will be happy to investigate. To do this, please send an email to cox.help@cox.com. Please include your name and  your complete address. Thanks, Lisa Cox Support Forums Moderator