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znxm0i

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Free Mobile Plan via Spectrum

Since the acquisition of Cox over to Spectrum does anyone know how the FREE MOBILE SERVICE wherein a customer gets one line of mobile service for one year works?  I’m a current Cox customer and have been for 20+ years 

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GregP1

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Hi,

 

This deal includes a full year of free Cox Mobile service (the first line only), provided via bill credits for up to 12 months. Devices are not included. You will need to bring your own eligible device or purchase one through Cox. You can check your current phone on the website to see if it will work on our system. 

You can port your existing number from or current mobile provider. 

You can check to see if your plan is eligible at https://www.cox.com/residential/mobile.html and sign in to your account. Chat support is available on this page to help, or you can call 1-855-324-6466

 

-Greg

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nicolepatten75

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Does this ally to current customers with internet and Cox Mobile or is this for new customers only? 

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GregP1

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Hi.

 

Existing customers with our standard internet plans are generally eligible.  I know that our Fixed Wireless Access and Straight Up Internet plans will need to switch to a standard plan. There are also a handful of customers with retired legacy plans who have declined to update to a standard plan in the past due to equipment compatibility issues. These customers will need to update equipment(modem) to be eligible for this offer. The website or sales agent will advise of any changes that may need to be made and any price difference before any changes are made. 


-Greg

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