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I sure hope this method of contact works. All the other contact links have yielded no responses.
I've received one unsolicited email from abuse@cox.net, as well as multiple browser pop-up warnings indicating a device behind my router is likely infected with the Zeus Trojan/bot.
All devices on my network have been running Norton Internet Security for the past 5 years. Additionally, I've run all devices on my network through the virus detection tools noted in the original email (Microsoft, Norton, and AVG), and all results show no viruses.
I'd like to know what specifically Cox is detecting in my connection that is prompting these warnings?
Thanks,
Mark.
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