Yesterdays outage - Cox deleted posts regarding them lying

Wow, they deleted my post when I mentioned them lying to new reporters about the problem. Local news in PHX was commenting how their story kept changing. They outright lied to me on the phone of what the problem was. First tech in the early afternoon told me there was no outage.  Second tech actually had the balls to tell me it was due to the upgrade they were putting in for their new service, while they told the news a cable was cut. Then they proceeded last night to tell the media service had been mainly restored and only 8% of valley customer were effected lol.  Being they are the only provider available in the area, it may be time to start looking into what constitutes legally as a monopoly. If they actually respected their customers (after sitting on hold for 43 minutes), I would be more understanding. But the unethical actions of this company yesterday definitely fuels my fire to dig deeper to options. When are you going to wake up Cox. Now it is time go and see if the problem is resolved today.