Drema's profile

New Contributor

 • 

4 Messages

Closed

WIN XP and Network connection

Yes, I am a die hard XP user , my machine runs great without the added "apps" and other changes I don't like in the newer OS. I like my computer to connect tot he internet for information, writing letters, and connecting with family and friends. So with that out of the way...I would like to know is there anything I can do to get my network to read the Cox's connection on my XP? There is nothing wrong with my cards, they all run fine and had up until the XP " deadline". Thanks- D. Fowler

Valued Contributor III

 • 

4.2K Messages

Nothing should have happened with the deadline, and if it did, it has nothing to do with Cox. Its the equivalent to the warranty running out on your TV. Whats the actual problem/error when you try to go online? Are you trying to connect wired or wireless?

New Contributor

 • 

4 Messages

Health Edge said:

Nothing should have happened with the deadline, and if it did, it has nothing to do with Cox. Its the equivalent to the warranty running out on your TV. Whats the actual problem/error when you try to go online? Are you trying to connect wired or wireless?

Thanks for the reply- I am trying to connect to the Cox modem via CAT line ( direct) It is not detecting the network. I have check the card and hardware all is working. I am assuming that my card is not supported by Cisco? Just a thought- Drema

Valued Contributor III

 • 

4.2K Messages

Everything should be universal, like USB. What kind of modem do you have? Some things I would check

1. Is the modem in standby. Motorola modems have a small standby or "pause" button on top of the unit that stops the internet.

2. What is the status of the local area connection? Start > Run > NCPA.CPL then right click local area connection and click status. Or see here. 

3. Can you try another CAT line? And is it CAT5 or above? Needs to be Ethernet and not CAT3 or something else which is telephone wire.

4. Do the activity lights blink on the ethernet connection on the back of the modem and computer? The ones part of the jack or hole that you would be plugging the CAT line into. 

New Contributor

 • 

4 Messages

Health Edge said:

Everything should be universal, like USB. What kind of modem do you have? Some things I would check

1. Is the modem in standby. Motorola modems have a small standby or "pause" button on top of the unit that stops the internet.

2. What is the status of the local area connection? Start > Run > NCPA.CPL then right click local area connection and click status. Or see here. 

3. Can you try another CAT line? And is it CAT5 or above? Needs to be Ethernet and not CAT3 or something else which is telephone wire.

4. Do the activity lights blink on the ethernet connection on the back of the modem and computer? The ones part of the jack or hole that you would be plugging the CAT line into. 

Thank you HE for the replies- The standby light is not lite on my modem. I am using a new CAT 5 line which COX provided me two weeks ago when they installed my service. My network is reading: 1394 Connection status-connected 1394 adapter the "local area connection" is reading Local Area Connection Network cable unplugged Inter(R) 82562V 10/1000 Network Connection Device status- This device is working properly Thanks so much for your help Drema

Valued Contributor

 • 

755 Messages

The 1394 connection is tied to Firewire, not a connection the modem would use. The Local Area Connection is what you would be using with CAT 5. The fact it is saying cable unplugged likely means there is a physical issue there. Is the PC Activity light on the modem off as well or is it flashing?
---