Wi-Fi

Hi pjw4,

That really should have been it! Direct ethernet connection to the router would not require any further configuration unless the port or the network card is not working properly. So basic troubleshooting steps I would recommend would be the following:

1) Try another one of the ports on the router - 1, 3, or 4

2) Connect another computer using an ethernet cable in the same port, see if that works

3) Replace the ethernet cable with one you know works on another device

4) Make sure the number "2" is lit up on the front of the router when you connect it; shows communication between the router and the PC if that number is lit

5) Reset the router (unplug from power for at least 1 minute)

Let me know what happens after you have tried these steps. If the computer still does not work, sounds like there may be a driver issue with the network card inside the PC and some other steps would need to be taken to correct that.