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why are my voices out of sync on may cable tv?

we have the home DVR systems and ever since we installed this network, the voices are not in sync with the picture/lips of the tv person. What causes this? The DVR is too slow for the HD sound? It is happening on all three set with these boxes.

Contributor III

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394 Messages

cable tv, 

We need to look at your system to see what's going on. This is not a known issue therefore you may wind up needing a service call. Please email our team at cox.help@cox.com and include your full name, address and a link to your post here. As soon as this is received, we will get to the bottom of this for you. 

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