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New Contributor
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Website not responding
I keep trying to get to cox.com so that i can see my bill. It just shows a blank white page. I left it alone to see if it was being slow and after 5 minutes, nothing happened. Is the website down???
ChrisL
Former Moderator
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This problem usually indicates that something is wrong with your username and/or your billing account. Please email us at cox.help@cox.com and include your username, acocunt details, and be ready to verify your PIN# so we can assist you further.
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jbruckman
New Contributor
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The same has been true for me for over a month. I tried calling Cox, and they said that it was an actual problem and that they would contact me when it was resolved. I never heard back from them. I'm about ready to just take my business elsewhere. This company has been one of the most frustrating businesses I have ever worked with...
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