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New Contributor
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WebMail & Pages
I use to be able to pull up all of my mail, including inbox, sent, spam, etc. At times I had as many as 15+ pages and could
go to each and every one. As of late, (for instance) I am showing 9 pages in my "Inbox"; however, I am only able to pull
up two. There are arrows >> but can't get beyond the second page. Can not find anywhere on 'settings' to correct this,
only # of messages per page and even there - I set it for 100, far less come up. Any ideas out there? I have not been
able to get "Live Help" and when I call, am on hold forever.
Any help will be greatly appreciated.
ChrisL
Former Moderator
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One possibility is inbox messages that remain unread for I belive more than 60 days are deleted as part of housekeeping. Should customers wish to keep unread items more than 60 days they can be moved into user created folders. The more messages you choose to display per page the fewer pages you will get depending on how many messages are in your mailbox. If you continue to experiencing problems navigating between pages I would suggest resetting your browser's settings and clearing temporary Internet files and cookies to see if that helps any.
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