Same problem here, several of us have the issue and it's been going on for almost a month now. It comes and goes at random, everything seems to be fine in the morning though on my end. Webmail page is the ONLY page the does this.

Thus far Cox just keeps telling us to use other browsers or clear our cookies/cache while insisting it's an issue on the user's end.

I (We) have tried typing the address manually or using many different links through cox.com and cox.net.

We have tried using other computers and devices.

We have tried using other browsers.

We have tried clearing cache, cookies, history, etc.

We have run virus scans.

For a month now several threads about this issue have been made on these forums and we get the same suggestions over and over and over. We have tried it all. For many of us, myself included, the problem still persists and is happening at this very moment as I try to access my webmail. The problem is on Cox's end.

Experiencing ridiculous wait times this morning- waiting for the server.  It certainly seems that nothing is being done besides deflect to some phantom cookies issue.  It's intermittent and it doesn't seem to matter which server is being used.

Once I get on there seems to be no problem navigating, reading, responding, deleting, etc.

But I suppose if I clear cookies and cache that'll fix everything... and if I do it twice I'll prevent the next customer from experiencing these stalls.

Like Stinkfoot said, as of 1 P.M. EST the issue is occurring on my end again as well. Later it will work fine, and then come midnight or so it will start acting up again.

We are having the same issue with email intermittent service, more noticeable during peak hours. Please don't give me the stall tactic, it's not on my home system, been through all the list of so called fixes. Is this a system overload on your end and when can we expect to see some improvement.   

bassman23601 said:

We are having the same issue with email intermittent service, more noticeable during peak hours. Please don't give me the stall tactic, it's not on my home system, been through all the list of so called fixes. Is this a system overload on your end and when can we expect to see some improvement.   

After every last customer clears his/her cookies and cache as well as tests every available browser in every possible configuration.  We've got work to do!

stinkfoot63 

I would be happy to do all of that, as a matter of fact I already have more than once. I'm sure you're in the same boat, frustrating to say the least. Cox just needs to be honest with all of us, more customers than they can support  

bassman23601 said:

stinkfoot63 

I would be happy to do all of that, as a matter of fact I already have more than once. I'm sure you're in the same boat, frustrating to say the least. Cox just needs to be honest with all of us, more customers than they can support  

I get the following error:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Perhaps we should alll clear our cookies and cache at once- on the count of three... ready???

One... two...

same problem here..  Purchased new all inclusive computer and every day attempts to log into webmail meets with constant buffering..  never happened on old desktop...

Is it just me or are the support forums doing it now too? Took me over 10 minutes just to get to the list of threads!

Jaeger said:

Is it just me or are the support forums doing it now too? Took me over 10 minutes just to get to the list of threads!

Did you make sure your cache and cookies were cleared... and the right browser was being used,,, and you weren't running a virus scan... and your screen saver was disabled... and your desktop resolution was set to 800 pixels x 600 pixels... and the turkey was completely defrosted... and your sidewalk was cleared of snow... your floors vacuumed... taxes filed... underwear pressed...  ? ...

Instructions weren't clear enough.

Somali prince emptied my bank account, my house burned down, and all my fish drowned.