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New Contributor
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Webmail down -- again
Want gives with these Cox rubes? Oh, their "sincere apology" is not sincere at all a week ago. I and many others said why are we paying for service not given. If your power goes out at least you aren't paying for power not given.
I believe Cox is BSing us when they say it isn't from a cyber attack. What about our personal information? Again, why not give us a proration in our bills? "Sincere apology" doesn't cut it. How many times will this happen again in the near future?
john4153
New Contributor
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Hey, it could be worse. After last weekend, you could be one of those people who didn't sign up for another e-mail service.
Only been down for over 2 hours today. That is "brief" in the Cox space-time universe.
"You may experience brief interruptions in your email service related to this upgrade process during this timeframe."
John
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scotty7b
New Contributor
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Email is down again Sunday morning. When I called customer service they said this was a maintenance outage and that they sent a message about this outage. I don't know where they put this message. There is no reliability with email anymore. Everytime you log on to check email you never know if it will be working. I doubt the customer servie technician is telling the truth when he says a message was put out about the outage.
Where is our refund for last weeks outage?? I know I am not paying my next bill when it comes out. If I do pay I will deduct for the inconvenience of last weeks 3 day outage
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