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Cognac

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2 Messages

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Voice commands

Stopped working. Code. Xre-09012

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C

ColleenD

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1.8K Messages

Cognac,

I'd like to help. Do you see this error when attempting only certain voice commands?

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Voice_Commandle

New Contributor

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ColleenD, it seems like everyone gets this error, cox should fix this app, or quit advertising this worthless feature.  Thanks

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homeuser

New Contributor

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4 Messages

Have experienced the same problem on ALL attempts to use Contour voice commands.  Will have Cox reset our cable box and will retry and update if my comments if this works.  Disappointed in Cox's lack of support for this feature so far.

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Allan

Moderator

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2.4K Messages

Hello,

Please try new batteries and power cycle the cable box. Please let us know if this helps.

Thanks.

Allan - Cox Support Forums Moderator.

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