Virginia Beach TBS channel 1042 Tiling

I am getting a tiling picture on channel 1042 only. I've check the connections shut of the power and turned it back on used the website to reset the cable box. Nothing works. This has been a problem for a few weeks now. It only affects this one channel. The rest of the channels I watch don't do this. Please help. It's annoying. Bryan

1Kudos

Posted by ChrisL
14 Mar 2014 9:39 AM

It sounds like you've already tried a lot of very useful troubleshooting steps to isolate the issue. One more thing I might ask you to try however is to see if you're seeing the same problem on other TVs in your home.

-Chris

Cox Support Forums Moderator

Responses

Norfolk_wahoo

New Contributor

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3 Messages

I have the same problem in Norfolk. Was this ever resolved?

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Dina

Contributor III

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394 Messages

Virginia Beach TBS channel 1042 Tiling & Norfolk wahoo,

We're actually local to you & have verified this channel is coming in to us with no issues (watching now). This may be an issue affected by the signal to or within your home. In order to look into this further for both of you, we will need to look at your accounts & do a little troubleshooting. Please email our team at cox.help@cox.com & include your full name, street address & a link to your post here.

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Norfolk_wahoo

New Contributor

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3 Messages

Ok. Pretty sure I have this figured out but would like confirmation from Bryan43. im betting you have a Verizon cell service. With multiple cell phones in the area of the cable box, any exchange of data on the cell network results in interference and poor signal on tbs. put them in airplane mode and everything is golden. I've tried this with 4 different cell phones, all Verizon, 2 iPhones, 1 Samsung, and one htc. I'm very clear bride to this is my issue, interesting to see if it occurs with others. I wonder if a new Cisco box would help? I have a 8742hdc

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dfskinner

New Contributor

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2 Messages

I do have Verizon for cell service... and I put the phone on "Airplane" mode and it stops?

I guess I'll have to put my phone in airplane mode ever time I want to watch TBS.... LOL. I didn't have this issue when I have FIOS from Verizon, maybe I'll be switching back to FIOS so I can use my phone at the same time as I'm watching TBS......

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Norfolk_wahoo

New Contributor

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3 Messages

Seems to work for me. Do you have the same Cisco box? Let us know if it works.

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Welcome to the Cox Community

Virginia Beach TBS channel 1042 Tiling

Found this on the TV Forum and it describes my issue with channel 1042. Anyone else having this issue? Seems it was March 2014 when the last person reported the problem. This is the only channel that tiles, no other channel does this. I'm not sure what I'm having this issue with only one channel.

Thanks,

Virginia Beach TBS channel 1042

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