mcbeck's profile

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Unable to access my server

I'm in Las Vegas and my server is located in Orlando.  Today, I started receiving errors indicating:

ERR_NAME_NOT_RESOLVED

After consulting for a few hours with my web host, they have determined that the issue lies with the ISP, as the server is accessible via:

1) A proxy
2) A wifi connection
3) A wireless data connection

But only for others who are not using my account with Cox. 

There was a very detailed explanation about what was most likely happening, but I don't want to post everything in a public forum.  The gist of it, through multiple verified sources, is that all tests and results are pointing towards:

"ISP-level DNS caching being the culprit"

Can you tell me how long it will be until I'm able to see my server again?

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Whats the domain? If you just set up the DNS for the domain, it will probably take a day or two for the DNS to propagate/filter through the different parts of the DNS system. Some of it will depend on what you have your TTL set for your A record. As a work around until Cox DNS updates, you can try using a 3rd party DNS like Google (8.8.8.8/8.8.4.4) to see if that may already be updated. 

You can also check the "ISP Cached DNS Lookup"  on this page.  I can give specifics, but I would need to know the domain/server. 

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