Trojan

Hi BJack,

It sounds like you received a Cox browser notification. As part of our ongoing Customer Safety program, Cox employs many security measures to protect its customers from increasing threats on the Internet. One of these security tools is a browser notification service that allows us to contact you for any of the following reasons: detection of viruses and malware, necessary equipment exchanges, or to inform you of an account issue. Did the alert you receive look like THIS?

If so, please click on the "Internet Security" link within the pop-up message to get more information. Keep in mind that the computer or device that received the alert may not be the infected device. Be sure to check for viruses on all devices connected to your Cox High Speed Internet service. You can get more information regarding these notifications HERE and HERE.

Please let us know if you have any other questions!