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Sirdave17

New Contributor

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1 Message

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Temporarily Disable Internet Service

Hi,

I am a college student and will spend two months out of town due to an internship.  I would like to know If i could temporarily disconnect my internet service since I will be out of the state and unable to utilize the service.  Thus, my questions are as follows:

1) Can I temporarily disable my internet service?

2) Does it cost to have the service disconnected, and if so, how much?

3) Does it cost to have the service reconnected, and if so, how much?

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Tecknowhelp

Valued Contributor II

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2.8K Messages

I think this is a question best left to Cox's sales department. Cost to disconnect/reconnect are going to depend on if you have a ETF and where you live. Since this is a technical forum for other users, I don't see how anyone could comment. 

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NicholeC

Moderator

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886 Messages

Hi Sirdave17,

The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

Thank you,

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