Janis's profile

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TCM Audio not in sync

I'm having a problem with TCM channel audio not in sync. All other channels are fine. I went into my TV settings and switched back from SAP to Stereo and back again, but this has not resolved the problem. This is puzzling, because yesterday that channel was working FINE. I had not made any changes since yesterday to explain why it's not working right today. This happens occasionally and I'm not sure how to fix it. Please help.

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Hi Janis, Are you able to unplug the power to the cable box for about 15 seconds and then plug it back in? That should resolve this issue for you. Please let me know if that's not the case. Thank You! 

Steff
Social Media Support Specialist

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1 Message

We are having the same problem only on TCM. We do not have a cable box. The TV is a 2009 Vizio HDTV.

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1.8K Messages

DOoge, 

Let me find out what's going on. First, I'll need to know what city and state you're in. 

Thanks!