John_Galt69's profile

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Sudden Disappearance of Weather on Channel 155

I'd like to know why Channel 155, which was active last night, has disappeared from the channel lineup in Fairfax, VA.  Has anything similar replaced it??

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Hi John Galt69

I'm not showing channel 155 as a part of your line-up. What is the name of the station that you're referring to?

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My family checked channel 155 multiple times each day.  Now there is no way to check local weather.  What happened?

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clifton girl,

Channel changes are controlled and made at the local market level. I regret we have no details at this moment. Weatherscan is no longer available under the Cox Channel Lineup.

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I called customer service to ask why Channel 155 was not available and spoke to a very polite young lady who couldn't answer my question. I was informed it had something to do with a contract situation. Very nice customer service rep, but totally unacceptable answer. The way I look at it, I am paying for a service, and now I am not getting that service. I am seeing no reduction in my billing amount, and I also want to know why all customers weren't advised by email about this loss of service. I am a 30 year Cox customer and am now an unhappy customer. Folks, get this fixed.

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WEATHERSCAN on channel 155 is (was) the single most important entity on the Cox cable TV lineup. I pay a bundle for Cox but I will drop my subscription if it is not restored. Cox/Weather Channel contract disputes are not my problem.  Put it back!

Moderator

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4.3K Messages

As we continue to add HD channels, analog channels are removed so that we can maximize bandwidth across our network. The Cox channel lineup is always growing!

View the entire Northern Virginia lineup at www.cox.com/content/dam/cox/residential/documents/tv/channel-lineup/virginia/cl_fairfax.pdf.

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Removing a useful channel is the definition of "reduction" not growth.  Time to "grow" into FIOS seems the solution.

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