New Contributor III
•
23 Messages
SPAM Filter Adjustments
With the old webmail there was an option to adjust the Cox SPAM filter. It actually allowed you to put in rules to catch SPAM which the filter was missing. I don't see that option on the new e-mail format just introduced. Is there some way to modify the SPAM filter under the new system?
JohnD
Related Content
Closed
4
0
Closed
7
0
Closed
3
0
Closed
1
0
Closed
6
0
ColleenD
Moderator
•
1.7K Messages
johnpd,
Spam settings in the new email are found by clicking the gear at the top right and clicking settings. Next click the dropdown arrow at Inbox on the left to expand the list. Here you'll find the options for
Vacation Notice
Auto Forward
Filter Rules
Blocked Senders
Signatures
Spam Settings
Let me know if you have any other questions.
0
0
johnpd
New Contributor III
•
23 Messages
Thanks. I did not like the idea that it defaulted to automatically deleting SPAM outright. I changed all my accounts to send SPAM to the SPAM folder where I can determine if it is really SPAM.
JohnD
0
0
JonathanJ
Former Moderator
•
1.9K Messages
Please keep us updated if you have further issues.
0
0
smokey_joe
New Contributor
•
2 Messages
Is there a way to not filter for spam. I tried setting it to no spam filtering and it'sstill sending a lot of my messages to the spam filter. The reason I want to turn it off, is because I forward all my messages to my outlook.com and I have a spam blocker setup for that account. Right now, I am missing messages because cox spam blocker is sending too many messages to the cox spam folder and they never reach my outlook account.
0
0
StephanieA
Former Moderator
•
1.9K Messages
0
0
smokey_joe
New Contributor
•
2 Messages
I have auto forwarding to outlook.com. Since I selected "no spam filtering" it does appear I have less filtering and most of my messages are now being forwarded to my outlook.com account, but occasionally some messages end up in the cox spam folder. I don't have any blocked senders or filter rules. Anyway, it appears that most of my mail is now being forwarded. Maybe it just took awhile before for the "no filtering" setting kicked in.
0
0