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Some phone call randomly go directly to voice mail
This happens every week or so, but when a person calls, I see the call on my TV and when I try to answer, there is no one there. I get a notification that there is a voice mail. This happens from cell phones and land lines.
NicholeC
Moderator
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If you have an EMTA, please reset it with the button in the back. I'd like to take a closer look at this. Please email your address to cox.help@cox.com.
Thank you,
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