Jonas's profile

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Slow internet

Have the premier package but have been getting down into the 29-30 Mbps down and 5 Mbps up range lately. That is just a little over half the speed I am supposed to be getting and these numbers were taken late at night off of peak hours. It frequently will stall out when trying to view videos from various sources and have to wait for it to "buffer" for a while. My modem is a few years old, don't know if a new one would help or not, but seen some people getting help on here so I figured I would try.

Start Cox NetDownload SpeedUpload SpeedLatencyYour IP AddressCox Market
Thu Jan 23 01:32 AM Yes 28 Mbps 5 Mbps 15 millisec XXXXXXX Oklahoma City
Thu Jan 23 01:31 AM Yes 30 Mbps 5 Mbps 15 millisec XXXXXXX Oklahoma City
Wed Jan 15 04:15 AM Yes 28 Mbps 5 Mbps 21 millisec XXXXXXX Oklahoma City
Wed Jan 15 02:45 AM Yes 29 Mbps 5 Mbps 19 millisec XXXXXXX Oklahoma City
 RF Parameters
Downstream
  Freq/Power: 855.000 MHz 6 dBmV  
  Signal to Noise Ratio:  34 dB  
  Modulation: QAM256  

Upstream
  Freq/Power: 28.700 MHz 45 dBmV  
  Channel Type: DOCSIS 2.0 (ATDMA)     Symbol Rate: 2560 kSym/sec     Modulation: QAM64  
 Status
System Uptime: 40 days 7h:24m:5s
Computers Detected: 1
CM Status: Telephony-Reg with Call Server
Time and Date: THU JAN 23 00:06:16 2014
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