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New Contributor
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Slow Internet Speeds
I'm currently signed up for Premier Internet service and am only getting 23.20 Mbps download speeds and 12.58 Mbps upload speeds. I've disconnected the modem and router as well as all of the TV's and cable boxes in series starting with the modem and router and done a manual reboot. I've also turned off all of the internet appliances that share a connection in the house. The speeds are still way slower than they should be.
AllenP
+4 more
Valued Contributor
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You've lost me with your description of your troubleshooting procedure. First, what model modem and router do you have? Next, when testing your speed, were you on wired Ethernet or WiFi? If wired were you going through your router or connected directly to the modem?
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Bulldog
New Contributor
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Health_Edge
+5 more
Valued Contributor III
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I would suggest connecting direct to the Cisco DPQ3212 with a computer and running the test again.
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