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New Contributor
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Silent Mode On
My house phone is stuck in silent mode. I only know its ringing when im looking at it or the tv. I have no clue how it got that way.. How do I fix it?
Becky
+2 more
Moderator
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Hi there,
The ringer is a function of your telephone, not something that Cox controls from our end. Some phones have a physical button or switch on the phone for Ringer On/Off; newer phones that have a Caller ID display may have Ringer On/Off as an option within the digital menu.
How many phones do you have in your home? Check all the settings for each phone. Check with the manufacturer if you aren't sure how to access the phone's digital menu. Most manufacturer websites have links to the user's manual for many products these days!
Let us know if this helps.
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Johnny
New Contributor
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Sounds like you did fix it to me. When this happned to me it turned out to be a mute button for the ringer on the phone. Took me two weeks to find it and it was right in plain sight the whole time. Hit it again some time later and it took me another week to find it again.
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