dmoney350z's profile

New Contributor

 • 

1 Message

Closed

Shady, misleading advertising.

Yes, I'm aware this is a technical forum, however, there has to be some place to register a complaint about your misleading advertising and shady business practices.

I ordered four new "paks" for my cable TV service, to include variety, movies, and two sports paks. These came out to about $25/mo for the four packs, which was reasonable. However, what your site did NOT mention is that I would have to upgrade all of my cable boxes. I currently have the mini boxes on all my TVs, and to receive the "paks" I would have to get the big receivers -- an additional $6 a month just for receivers. That means the price of your "paks" would cost me an additional FIFTY DOLLARS A MONTH. And that's not even including the rate the paks would cost me *after* the 12-month period.

It's a real shame we don't have any other cable TV providers out here, or I'd be gone already. Stop trying to fleece us.

Moderator

 • 

1.8K Messages

dmoney350z,

When you first added your mini boxes it should have been explained to you that these boxes are not Advanced TV receivers. You can compare the capabilities of the mini box vs. the Contour TV Receiver here https://www.cox.com/residential/tv/go-all-digital/none-tvs.html

Honored Contributor III

 • 

5.7K Messages

It's not that service providers are misleading and shady.  It's some people are just...susceptible.