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Severe pixel delay issue
It's game day and once again, our Cox is having severe pixel, delay issues where it cuts out every 4 seconds. Cox support says they can't guarantee a rep today. We have rebooted, and unplugged the cables. Does anyone have any ideas?
Trikein
Contributor III
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So your having digital tiling? Either its a broadcast issue, which a Tech won't help with, or its a signal problem to the box. How does the cable cord go from the poll to your box?
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StephanieA
Former Moderator
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Hi Ckaaa3,
I've dealt with tiling issues personally and understand how frustrating they are. Are you having this issue on other TVs in the home or is it just one? If you are having this issue on all TVs, I suggest reseating the cable at all the splitters you might have in your home.
If you are having this problem on only one TV, I suggest changing the cable from the wall to the receiver, including any splitters that are inbetween the two.
If the issue continues, I suggest scheduling a technician to come out and get this resolved. Please email me at coxhelp@cox.com.
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