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New Contributor
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Service Switch
I had Cox Internet installed while living at my mother's ,I'm now no longer living at my mother's place and unbeknown to me I entered a two yr. internet service contract under her account. She doesn't use the internet and doesn't want to pay for it and wants me to disconnect it (I'm secondary on the account). So, my question is; can I have the contract moved/ to an upgrade to her cable package since there is still 18-19 months left on this contract? And if so, how much can go towards this upgrade?
Health_Edge
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Valued Contributor III
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Sorry, this is a technical forum only. I predict a Moderator post shortly..
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Becky
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Moderator
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Since we need to take a look at your account in order to provide an accurate answer, I'd like to continue this conversation through email. Would it be okay if I emailed you at the address you used when you registered for Cox Forums? If you would prefer to use a different email account, copy your post from here and paste it into an email addressed to Cox.Help@cox.com.
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