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I recently started using Cox Internet using my own personal Motorola SB6141 modem. Previously I was using this modem with Comcast/Xfinity for over a year with no issues, but with Cox I've started to have problems. The connection to the internet won't re-connect until I unplug/plug-in my modem.
Cox sent technicians out and they changed the line and added a 3db attenuator between the wall jack and my modem but that didn't solve the issue. I switched my router to a Netgear R6400 but that didn't make a difference either.
I don't understand the signal data or log data from my modem so I'm hoping someone here can make sense of it.
Modem firmware is: SB_KOMODO-1.0.6.14-SCM01-NOSH



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