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Poor Speed
Hello,
I have tried to call many times concerning this issue. I have Ultimate Internet access, but haven't been able to connect at over 30mb since as indicated below. I am now on hold again and it's 1:30 am on Thursday/ It has been 20 minutes. I have restarted my Modem, Router (even bought a new one wondering if that were a problem, turns out no) WRT1900 AC Linksys Modem now.
Can you please have someone fix this connection and get back to me?
Thank you.
Account Number:
501-5414-061523711
| Thu Jul 17 01:29 AM | Yes | 24 Mbps | 22 Mbps | 150 millisec | 68.10.79.17 | San Diego |
| Thu Jul 17 01:28 AM | Yes | 31 Mbps | 37 Mbps | 21 millisec | 68.10.79.17 | Hampton Roads |
| Thu Jul 17 01:27 AM | Yes | 31 Mbps | 49 Mbps | 33 millisec | 68.10.79.17 | Northern Virginia |
| Thu Jul 17 01:19 AM | Yes | 31 Mbps | 48 Mbps | 31 millisec | 68.10.79.17 | Northern Virginia |
| Tue Mar 18 12:46 AM | Yes | 92 Mbps | 27 Mbps | 53 millisec | 68.96.4.30 | Oklahoma City |
| Tue Mar 18 12:45 AM | Yes | 89 Mbps | 24 Mbps | 54 millisec | 68.96.4.30 | New Orleans |
| Tue Mar 18 12:44 AM | Yes | 94 Mbps | 39 Mbps | 30 millisec | 68.96.4.30 | Providence |
| Tue Mar 18 12:43 AM | Yes | 93 Mbps | 42 Mbps | 22 millisec | 68.96.4.30 | Atlanta |
| Tue Mar 18 12:42 AM | Yes | 94 Mbps | 49 Mbps | 8 millisec | 68.96.4.30 | Hampton Roads |
| Tue Mar 18 12:41 AM | Yes | 53 Mbps | 19 Mbps | 71 millisec | 68.96.4.30 | San Diego |
| Tue Mar 18 12:40 AM | Yes | 94 Mbps | 47 Mbps | 13 millisec | 68.96.4.30 | Northern Virginia |
ChrisL
Former Moderator
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