Please fix Internet connectivity

I'm having the same problem here in Meriden and the Cox office and it satellites are just down the street,so if any ones there reads this we do have a problem with connection and timing out.:-(

• Have been unable to connect from about 9AM Sunday onwards in Southington.  I can access certain websites (ESPN/FoxNews), but others I cannot access at all including:  Yahoo.com, SBNation.com, CNN.  I have called Cox 4 times on Sunday and have received the run around each and everytime including someone transferring me to the "McAfee Support Line." If there is some kind of outage affecting outgoing traffic to certain websites, come out and tell us what's going on and what the ETA is instead of leaving customers in the dark. As it stands, I cannot access the website of my consulting business.  I hope Cox is willing to provide a refund for the lost business/money I am losing!

I don't understand why as a Cox customer I have to come to forums to find out when some Cox service is not working.  It happened with email a short time ago and now Internet connectivity.  Why is it so difficult to understand that customers need accurate information about services they are paying for?  A message on the Cox website at the very least would help us to know what is going on and not think that our own technology is not working.  Customer service is what Cox touts in its commercials.  Put it into practice.  

Their customer service has been absolutely atrocious through this whole thing. Rude and clueless agents! Will be looking to switch ASAP unless they make this right. An outage is fine, but at least inform your customers of it, instead of making them find out root causes on their own! Absurd.