jgil's profile

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Outlook 16 Will Not Setup a Pop Account

I have Outlook 15 set up on two machines -- one is under window 7 and the other under Windows 10.  Both will allow me to setup email POP accounts.

However, on my new Windows 10 HP Laptop, Outlook 16 will not allow me to setup a POP account.  I fill out the form for manually setting up a POP account but when I test the settings in the last step I get a message saying it failed loggin onto incoming mail server and so forth.

I am quite sure I set the Outlook 16 account exactly as I set up the Outlook 15 accounts.

Can someone help me set up a POP account under 16?

BTW,  I can let 16 automatically set up an IMAP account.

Thank you.

Valued Contributor II

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2.8K Messages

What POP3 settings are you using? 

What is the error exactly?

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Thank you Tecknowhelp.

Incoming mail service:  pop.east.cox.net

Outgoing mail service:  smtp.east.cox.net

Into a new Outlook File

And of course my username and password which I don't really want to post here.

Valued Contributor II

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2.8K Messages

Found this emulator. You would want to use these settings. Uncheck "Automatically Test account settings" then save the profile. When all settings are applied, try to "Send/Recieve" and if it doesn't work, post the error.

Name: XXXXX

Email: User@cox.net

Account Type: POP3

Incoming mail server: pop.cox.net

Outgoing mail server: smtp.cox.net

Username: User <NO @cox.net>

Password: xxxxxxxx

Uncheck  "Require logon using SPA"

Click on "More Settings" and "Advanced Settings" tab

Imcoming server: 110

Encrypted connection: none

Outgoing server: 465

Encrypted connection: SSL

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