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I have Outlook 15 set up on two machines -- one is under window 7 and the other under Windows 10. Both will allow me to setup email POP accounts.
However, on my new Windows 10 HP Laptop, Outlook 16 will not allow me to setup a POP account. I fill out the form for manually setting up a POP account but when I test the settings in the last step I get a message saying it failed loggin onto incoming mail server and so forth.
I am quite sure I set the Outlook 16 account exactly as I set up the Outlook 15 accounts.
Can someone help me set up a POP account under 16?
BTW, I can let 16 automatically set up an IMAP account.
Thank you.
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Tecknowhelp
Valued Contributor II
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What POP3 settings are you using?
What is the error exactly?
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jgil
New Contributor
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Thank you Tecknowhelp.
Incoming mail service: pop.east.cox.net
Outgoing mail service: smtp.east.cox.net
Into a new Outlook File
And of course my username and password which I don't really want to post here.
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Tecknowhelp
Valued Contributor II
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Found this emulator. You would want to use these settings. Uncheck "Automatically Test account settings" then save the profile. When all settings are applied, try to "Send/Recieve" and if it doesn't work, post the error.
Name: XXXXX
Email: User@cox.net
Account Type: POP3
Incoming mail server: pop.cox.net
Outgoing mail server: smtp.cox.net
Username: User <NO @cox.net>
Password: xxxxxxxx
Uncheck "Require logon using SPA"
Click on "More Settings" and "Advanced Settings" tab
Imcoming server: 110
Encrypted connection: none
Outgoing server: 465
Encrypted connection: SSL
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