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paulb99237

New Contributor

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4 Messages

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On Demand problem

a follow-up to a previous question regarding On Demand access ...

I am able to go to the network button, choose the network, choose the program, choose the episode, then, I get a message that says "We are unable to fulfill your request at this time.  We apologize for any inconvenience.  Please try again later"

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NicholeC

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886 Messages

Hi paulb99237,

We were able to locate your account. I would like to send a signal to the box. This will cause it to reset. Is anytime okay?

Thank you,

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paulb99237

New Contributor

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4 Messages

yes

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NicholeC

Moderator

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886 Messages

@paulb99237,


Thanks! The box should reboot any moment. Please let us know the results. 

Thank you,

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paulb99237

New Contributor

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4 Messages

My wife tells me "Now it's working."

thank you

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NicholeC

Moderator

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886 Messages

Great! I'm glad to hear that. You're most welcome. Have a great day. 


Thanks,

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