Tgray's profile

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2 Messages

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On Demand goes to PIP

Half of the time when I try to watch something On Demand it goes up to PIP and I can't get it to change. Even when I turn the tv off it's still there. I either have to wait it out or reset the whole thing. 

Moderator

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2.4K Messages

Hello Tgray,

Is this happening when you first bring up the On Demand menu or when you start watching a program?

Thanks,

Allan - Cos Support Forums Moderator

New Contributor

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2 Messages

Hi Allan,

It happens when I start watching a program. The show I select goes up into the PIP box. 

Moderator

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1.1K Messages

Hi Tgray,

Our receivers don't have a PIP option. Have you attempted to remove this by unplugging the power to the receiver for 20 seconds? Does it go away after a reset, or when you exit On Demand? What model receiver and IPG do you have. Please include the type of remote you use.

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