Duster0077's profile

New Contributor

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1 Message

Sunday, September 18th, 2016

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Num of e-mails I have

When I open my e-mail it shows 0 but I have some to read?

New Contributor

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33 Messages

9 years ago

I have the same problem that just started this morning.

New Contributor III

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38 Messages

9 years ago

Same thing has been happening here in Connecticut for approximately 1 week.    

When I'm on "My Connection" page, Webmail count is always shown as "0".    

However, once I look inside, I'll find my usual load of 50 to 100 emails.

Not a huge deal, but obviously broken.

Valued Contributor

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1.2K Messages

9 years ago

Hi Duster0077,

Are you showing new email for that day when you check your messages or are you seeing unread messages with an older date?

Valued Contributor

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1.7K Messages

9 years ago

Both, Derrick, my wife didn't check her email over the weekend so she has 3 days worth in her inbox ... the email badge on the My Connection home page shows 0.  There are at least 50 new emails in her account.  Not a big deal for us ... neither of us use webmail.  She uses K9 Mail on her Android tablet & I use T-bird on my laptop.

New Contributor

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33 Messages

9 years ago

Both of my email accounts show 0 emails for the past 2 days, but when I check I have several new emails to read.

New Contributor

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38 Messages

9 years ago

I am having the same issue. This is not the first time it's happened either.

New Contributor

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38 Messages

9 years ago

Any update on this? The problem still persists for myself and others I'm sure.

New Contributor

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33 Messages

9 years ago

This is still a problem that has not been addressed by Cox. Been over 2 weeks!!!

New Contributor

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38 Messages

9 years ago

The issue was fixed for a while earlier today but now seems to be back to showing 0 new e-mails despite having new ones in the inbox.

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