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Not receiving the FX channel Cox 31 here

I haven't been able to receive the FX channel 31 for a couple of weeks now. Then couldn't receive the HBO channel 406 for a few days. I rebooted the Cox box and am now getting HBO 406 but still not FX 31.

Getting error 3.1.3.0

Hope Cox is monitoring this thread.....

thanks

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Is the cable straight from the wall to the receiver or is there a splitter? Are you having this problem on all TVs or just one?

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