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New Contributor II
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8 Messages
Closed
For the last 3 weeks I can not open my email from my home PC. We can sign into Cox but when clicking on the mail icon it just goes to a blank page with the blue "loading" circle spinning. The longest I've let it go is for 15 mins, no progress was ever made. I still have access from my phone. IT has been unable to fix this problem... has anyone else experienced this? Thanks!
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ReneeG
Former Moderator
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What browser are you experiencing this issue with? Do you have an alternate browser that you can test to see if you're having the same issue?
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KDickson
New Contributor II
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I've been using Google Chrome, I tried Explorer as well
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MaryF
Former Moderator
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Hi KDickson,
Please clear your browser's cookies and cache. Let us know if the issue continues.
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