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9 Messages
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I just purchased a new tv. I only have cox essential so i have no box. When I auto scan, it will not scan the digital channels. just cable /auto/analog. It has a digital tuner. My other smaller tv (when scanned, did scan the digital channels). I've checked the cables in the living room and everythings is ok. Frustrated! Hope someone can help. thanks.
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Bruce
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Honored Contributor III
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Is this the first time you're using the cable outlet for the new TV? It may not be connected to the main feed, or it may not be connected with a digital splitter. Remove the wall plate of the main feed to investigate what's connected, not connected or improperly split.
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ChrisL
Former Moderator
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Domino
Valued Contributor III
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What is the model number of your TV? You may be scanning incorrectly, or your TV only has a digital tuner that works on OTA ATSC (8VSB) digital signals, not QAM digital signals (used by cable.)
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