DJW07's profile

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MSNBC reception problem

We just had Cox install the complete TV, internet package and everything works except MSNBC reception. The picture and sound appears to be garbled at times. All other channels work fine. Is this a problem with my set or is MSNBC not a strong enough signal?

The problem is both on channel 1063 and 63.

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Hmm. I'm not showing any issues for your specific area or for that channel. However, it is possible for various connection issues to allow interference to affect a narrow range of frequencies.

I'd suggest following our TV troubleshooter, but if that doesn't clear it up, a service call would be in order.